How do you transform a team of technical experts into trusted advisors? People with strong technical abilities all too often lack the softer people skills to be viewed as true partners and advisors to their clients....
Imagine: The meeting has been going great. The participants are engaged, significant progress is being made, and the sponsor is well pleased. You are in facilitator's heaven! Suddenly, a major disagreement erupts. While some are vehement...
What were the buying styles of the last three customers who didn’t buy from you? What could you have done to better adjust to their buying style? If you said, “I don’t know” to either...
