What were the buying styles of the last three customers who didn’t buy from you? What could you have done to better adjust to their buying style? If you said, “I don’t know” to either...
What’s the difference between a manager and a leader? Some people use the terms interchangeably, as if they essentially mean the same thing. Others have a sense that there is a difference, but have trouble...
When leaders have a strategic vision, they can influence the organization to make decisions along the way that bring that vision into reality. However, strategic thinking skills should not be limited to the top people...
Fasten your seatbelts and get ready for a ride! In this session, the dynamic author of The Secrets of Facilitation will guide you through a preview of this comprehensive methodology for facilitating groups, task forces,...
Imagine: The meeting has been going great. The participants are engaged, significant progress is being made, and the sponsor is well pleased. You are in facilitator's heaven! Suddenly, a major disagreement erupts. While some are vehement...
