When leaders have a strategic vision, they can influence the organization to make decisions along the way that bring that vision into reality. However, strategic thinking skills should not be limited to the top people in an organization. Facilitative leaders understand the importance of spreading strategic thinking to all levels. They recognize that the…
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The Secrets of Facilitation
Fasten your seatbelts and get ready for a ride! In this session, the dynamic author of The Secrets of Facilitation will guide you through a preview of this comprehensive methodology for facilitating groups, task forces, strategy teams and other sessions that require groups to come together to achieve a common end. “I had no…
Consensus Building: Techniques for Getting to Yes
Imagine: The meeting has been going great. The participants are engaged, significant progress is being made, and the sponsor is well pleased. You are in facilitator’s heaven! Suddenly, a major disagreement erupts. While some are vehement about one position, several people take an opposing stand; and still others believe the entire discussion is a…
Buying Styles: Selling the Way Your Customer Buys
What were the buying styles of the last three customers who didn’t buy from you? What could you have done to better adjust to their buying style? If you said, “I don’t know” to either of these two questions, this workshop is for you. Customers have a style of communication when they buy –…
The 5 Cs of Trust
As a leader of a team or a department, what do you do when a member of your staff accuses you of not trusting him or her? And what if the staff member is correct? What if you really don’t trust the staff member? Or what if a client, a supplier, or a peer…
The 3 Levels of Leadership
What’s the difference between a manager and a leader? Some people use the terms interchangeably, as if they essentially mean the same thing. Others have a sense that there is a difference, but have trouble articulating what the difference is. Likewise, some people believe leaders are born, or that you have to be promoted…
From Technical Expert to Trusted Advisor
How do you transform a team of technical experts into trusted advisors? People with strong technical abilities all too often lack the softer people skills to be viewed as true partners and advisors to their clients. How many times have you seen technicians speak techno-babble leaving their audience even more confused? How many times…
Topic Spotlight
The 8 Core Practices of a Facilitative Leader
By Michael Wilkinson